Custom AI agents that do real work
Agents that answer customers, qualify leads, process documents, and update your systems, with your team in control.
What is an AI agent?
An AI agent is software that understands a request, decides what to do, and takes action in your systems. A chatbot only answers questions. An agent can look up a record in your CRM, draft a reply, book an appointment, or route a document to the right person.
Recurnex builds each agent around one clear job, connects it to the tools you already use, and sets rules for when a person takes over. The result is software that handles the repetitive part of the work, all day, while your team handles the decisions.
Agents we build
Customer service agents
Answer enquiries on WhatsApp and your website around the clock, book appointments, and hand complex cases to your team.
Lead qualification agents
Ask the right questions, score each lead, update your CRM, and alert sales when a lead is ready.
Document processing agents
Read invoices, contracts, and forms, extract the data, check it, and push it into your systems.
Recruitment screening agents
Screen CVs against your criteria, shortlist candidates, and schedule interviews.
Internal knowledge assistants
Answer staff questions from your own policies, procedures, and project files.
Operations agents
Chase follow-ups, compile reports, and send reminders so routine work never stalls.
How we keep agents reliable
One clear job
Each agent has a narrow, well-defined task. Narrow agents are easier to test and far more dependable.
Human in the loop
You decide which actions need approval. Anything sensitive goes to a person before it happens.
Connected to your systems
Agents work inside your CRM, inbox, WhatsApp, and databases, not in a separate tool nobody checks.
Monitored and improved
Every conversation and action is logged, reviewed, and used to improve the agent after launch.
From idea to a working agent
- Discovery
Pick the job
We choose the task with the clearest payoff and define what a good outcome looks like.
- Build
Design and connect
We build the agent, connect it to your systems, and set the rules for handoff to your team.
- Test
Test with real cases
We run the agent on real examples from your business before it talks to a single customer.
- Launch
Launch and monitor
We go live, watch the results closely, and keep improving the agent as it learns your work.
Questions, answered.
What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An AI agent can also take action: update your CRM, book an appointment, process a document, or hand a case to the right person.
Can an AI agent work on WhatsApp?
Yes. Customer service and lead qualification agents commonly run on WhatsApp as well as your website chat.
Will an AI agent replace our staff?
No. An agent takes the repetitive part of the work so your team can spend its time on customers and decisions that need a person.
How do you keep our data safe?
Each agent gets only the access its job needs. We agree permissions, data handling, and approval rules with you before we build.
Put your first AI agent to work.
Tell us which task eats the most time. We will show you what an agent could take off your team.
Book an appointment